Case Study: Rack Room Shoes achieves 95% task completion amid 4x task growth with Zebra Workcloud

Rack Room Shoes maintains 95% task completion with Zebra

Rack Room Shoes, a leading footwear retailer, faced challenges managing store communications and tasks through an inefficient email-based system. They turned to Zebra and implemented its Workcloud Task Management solution along with Zebra mobile computers and printers to streamline operations and improve organization.

With Zebra's solutions in place, store communications became clear and tasks were automated, keeping associates mobile on the sales floor. This allowed Rack Room Shoes to maintain a 95% task completion rate even while the volume of tasks increased fourfold, directly enhancing customer service and promotional execution.

Rack Room Shoes