Case Study: Mt Buller Ski Resort achieves faster guest lift access and reliable rugged ticketing with Zebra’s XSLATE B10 tablets

Mt Buller Ski Resort Puts Guests on the Slope Faster with Zebra’s Rugged B10 Tablets

Buller Ski Lifts at Mt Buller Alpine Resort, which serves more than 400,000 visitors a year, needed a reliable way to validate thousands of RFID lift passes each day without slowing lift lines. The resort required portable devices that could verify date/time and guest identity, prevent pass-sharing or fraud, and survive extreme alpine conditions (snow, moisture, cold and UV) while lasting a full staff shift on battery power.

Mt Buller deployed Zebra XSLATE B10 rugged tablets with wet/glove/pen modes, durable housings and an eight-hour battery plus a hot-swappable 20-hour option. The tablets enable instant, on‑gate pass scanning with name/photo verification and real-time location tracking, resolving issues on the spot. The result: faster lift access, reduced back-office work, higher staff productivity and improved customer satisfaction, with plans to expand RFID gates and add more tablets.

Mt Buller

Jonathan Cotterill

IT Manager