Case Study: Kaukokiito achieves increased operational efficiency and customer satisfaction with Zebra TC78 mobile computers

Kaukokiito Increases Operational Efficiency and Customer Satisfaction with its Zebra-Powered Mobile Computer Solution

Kaukokiito, a leading Finnish logistics and transport company handling 15,000–20,000 consignments a day, needed to continuously modernize its operations to stay competitive and better support drivers even though core processes were already working well. The company developed a proprietary ERP and sought hardware that could deliver a superior user experience and handle its custom app to improve day-to-day efficiency and customer service.

Kaukokiito deployed 1,600 Zebra TC78 mobile computers with Zebra VisibilityIQ and Zebra OneCare, working with partner Optiscan Group to roll out the solution. The new devices and app boosted employee satisfaction and productivity, improved delivery accuracy and real‑time data insights, accelerated the rollout due to strong user demand, and supported sustainability goals through durable hardware and better shipment tracking.

Kaukokiito

Samuli Toivonen

Director of Technologies and Sustainability