Case Study: Cogepha achieves faster, error‑free pharmaceutical distribution with Zebra solutions

Cogepha Achieves Cost Savings and Increases Speed and Transparency of Operations in Nine Months

Cogepha, a Tunisian pharmaceutical distributor founded in 1986 that supplies some 2,500 pharmacies and clinics, was struggling to keep up with rising order volumes and strict compliance demands. Manual, paper-based fulfillment and limited real-time visibility led to delivery errors, high return rates, slow picking and long inventory counts, making it hard to manage stock and maintain service levels.

Partnering with Technocode, Cogepha deployed Zebra Workforce Connect and a suite of devices (TC26 mobile computers, RS6000 wearable scanners, ZT411 and ZQ600 printers) to digitize picking, labeling, communications and driver tracking. Within nine months the company cut resources dedicated to order fulfillment by 28%, reduced returns from 14% to 4%, slashed printing costs by 71%, cut pick time from nearly two minutes to 23 seconds, improved on-time delivery from 78% to 94% and reduced inventory counts to five hours—boosting efficiency and customer satisfaction.

Cogepha

Rami Miliani

Supply Chain Manager