Case Study: Banner Health achieves 50% faster patient response and improved care with Zebra TC52‑HC mobile computers

Banner Health enables a future-forward mobile healthcare environment, streamlines workflows and improves patient outcomes

Banner Health, a not-for-profit network operating 30 acute and critical access hospitals, 60 urgent care locations and over 200 clinics across six states, faced the challenge of launching a new 120‑bed facility during a COVID surge while centralizing communication and accelerating bedside care. Leaders needed an intuitive, rugged mobile solution that staff could learn quickly, sanitize easily, and use everywhere to reduce delays, streamline workflows and improve patient safety.

Banner deployed Zebra TC52‑HC mobile computers with Oracle Health CareAware Connect to equip clinical and ancillary teams with a single, secure point-of-care device. With devices in nearly every employee’s hands, the hospital cut patient wait and turnaround times by 50%, reduced average length of stay to 3.38 days, achieved 86% sepsis compliance with a six‑minute turnaround, improved response times (bed exit 17 seconds, staff assist 1.05 minutes) and virtually eliminated patient falls.

Banner Health

Helen Brogan

Chief Nursing Officer and Chief Operating Officer