Case Study: Primayer achieves a modernized, user-friendly water leak detection app with Zaven

Primayer cuts support requests with Zaven in 6 months

Primayer, a UK-based provider of water leak detection solutions, faced challenges with its Eureka tablet app, which required a deep understanding of hydrology and was difficult to use in field conditions. They partnered with the software development vendor Zaven to completely revamp the app with the goals of enhancing user experience, reducing support requests, and ensuring its long-term viability.

Zaven delivered a solution involving a complete UX/UI redesign and rebuild of the app using Kotlin, which simplified device connection and data visualization. The outcome was a significant reduction in customer support requests and a modernized, market-leading product that exceeded user expectations for Primayer.

Primayer