Case Study: Txango Tours achieves scalable multi-city growth with Zaui Software

Txango Tours boosts direct bookings with Zaui as 44% of revenue comes from referrals

Txango Tours, a unique sidecar tour operator in Paris and Madrid founded by Simon Burke, faced the challenge of scaling its highly personalized tour business efficiently. The company needed a robust operational backbone to handle online bookings, manage resources across multiple cities, and gain data-driven insights for strategic growth without sacrificing its signature customer experience. They turned to Zaui Software and implemented its all-in-one online booking and business management platform.

Zaui provided Txango Tours with a flexible and configurable solution that automated bookings, managed complex scheduling for their sidecars and guides, and delivered powerful reporting tools. This enabled data-driven decisions, such as their successful expansion into Madrid. The measurable impact was significant, with 44% of direct bookings coming from referrals and the platform facilitating efficient multi-channel sales. Zaui's software became the essential engine powering Txango's transition from a one-person operation into a successful international tour company.

Txango Tours