Case Study: Galveston Express scales shuttle operations with Zaui Software

Galveston Express scales to 11 daily shuttles with Zaui Software

Galveston Express identified a gap in affordable shared shuttle service from Houston airports to the Port of Galveston. Starting as a small operation, they faced operational challenges in managing bookings, driver communications, and dynamic pricing as they grew their fleet and service offerings. They needed a software platform that could scale with their ambitious expansion plans, which led them to Zaui Software and its booking and management platform.

The solution from Zaui provided the flexibility and real-time tools Galveston Express needed. Using Zaui, they creatively added new revenue streams like luggage storage and peak-time surcharges, while drivers used mobile software for live passenger manifests. The results include sustained growth, enabling the management of 11 daily shuttles and expansion into a new Florida market. Galveston Express credits Zaui with providing a scalable system that supports their long-term franchise growth.

Galveston Express