Case Study: athenahealth achieves more accurate and efficient legal hold management with Zapproved Legal Hold Pro

Athenahealth Connects Workday to Legal Hold Pro for Greater Accuracy and Efficiency

AthenaHealth Inc., a healthcare technology company, faced significant challenges managing legal holds due to rapid growth and constant employee turnover. Their previous system had limited functionality, making it difficult to track hundreds of new and changing employees each month. They needed a scalable, cloud-based legal hold solution that would minimize dependence on their IT team, leading them to the vendor Zapproved and their product, Legal Hold Pro.

Zapproved implemented a solution by integrating Legal Hold Pro with AthenaHealth's Workday system via an API. This automation pulled in critical employee status and demographic data, ensuring the legal team always had accurate custodian information. The result was a far more efficient and user-friendly process for both administrators and custodians, with features like one-click mobile acknowledgments greatly improving compliance and reducing frustration.

AthenaHealth Inc.

Emily Keith

Senior Legal Manager