Case Study: Esri UK achieves unified, automated BI reporting with Zapbi

Esri UK - Customer Case Study

Esri UK, a long-established leader in GIS and smart mapping, was struggling with inconsistent data across Microsoft Dynamics AX, Dynamics CRM, Excel spreadsheets, and QlikView. The company needed a better way to deploy data and analytics without relying on SQL expertise, especially after the key person who understood the code left.

Zapbi implemented ZAP Data Hub to automate data transformations and joins across AX, CRM, and other sources, while also taking over Azure maintenance. With Zapbi, Esri UK moved toward a single version of company information and delivered live Power BI dashboards for sales, account managers, and executives. The result was simpler reporting, reduced integration burden, and measurable time savings versus hiring internal integration expertise.

Esri UK

Chris Greaves

Customer Insights Manager