Case Study: Hay Chix saves 30+ hours a month on sales tax compliance with Zamp

How Hay Chix Got Rid of Their Sales Tax Headache and Saves 30+ Hours a Month with Zamp

Hay Chix, an e-commerce equestrian brand, faced significant sales tax challenges after relocating its business. They discovered they had been overpaying sales tax and were spending up to 30 hours a week trying to resolve complex compliance issues with inadequate support from their previous provider. Founder Kris Jacobsen sought a new solution and found Zamp after seeing a webinar highlighting their sales tax management service.

Zamp provided a fully managed sales tax solution, handling everything from registrations to monthly filings. The Zamp team offered proactive, personalized support with direct access to human experts, which eliminated the previous communication delays. As a result, Hay Chix now saves over 30 hours a month, has all 32 state registrations accurately configured, and enjoys peace of mind with timely, compliant filings.

Hay Chix

Kristine Jacobsen

Founder