Case Study: Handwrytten simplifies multi-state sales tax compliance with Zamp

How Handwrytten Simplified Sales Tax in 30 States and Found a True Partner in Zamp

Handwrytten, a company that provides technology for sending handwritten notes at scale, faced a complex sales tax challenge. Their business model, which involves high volumes of low-cost transactions, triggered tax obligations in numerous states based on transaction counts, not revenue. Their previous provider offered poor customer service and left them with compliance uncertainties. They turned to Zamp's sales tax management service for a solution.

Zamp provided responsive customer service, a smooth onboarding process that resolved prior issues, and transparent pricing. The vendor managed everything from state registrations to ongoing filings. As a result, Handwrytten now has complete peace of mind, with Zamp managing 30 state accounts and ensuring 13 months of accurate and timely compliance, freeing the company to focus on its core business.

Handwrytten

David Wachs

Chief Executive Officer and Founder