Case Study: EngraveCo scales up personalized product sales with Zakeke

How Zakeke Helped a Family Business Scale Up

EngraveCo, a family-run business specializing in personalized engraved products, faced a challenge in scaling to meet customer demand for more complex design customization. Their previous solution was not mobile-friendly, which was a significant problem as the majority of their website traffic and sales came from mobile devices. They needed a new platform that would allow customers to easily design items on any device.

The company implemented Zakeke's Visual Customizer, a WooCommerce-compatible plugin that was fully optimized for mobile use. After a migration process, EngraveCo successfully launched the new solution. The implementation by Zakeke was a success, leading to the business scaling up significantly and processing thousands of new orders, all while providing a better customer experience.

EngraveCo

Brandon Young

Chief Executive Officer