Case Study: Sustainnovate achieves faster, more accurate restaurant ordering with Zaigo Infotech’s AI-powered Calleague platform

Sustainnovate reduces missed calls by 60% with Zaigo Infotech Software Solutions

Zaigo Infotech developed an AI-powered restaurant ordering and management platform called Calleague for their customer, Sustainnovate. The client faced the challenge of creating a fully autonomous AI voice agent that could handle incoming calls, accept food orders, manage real-time menu availability, and process secure payments, all while mastering the complexities of conversational accuracy and multi-system integration.

The solution implemented by Zaigo Infotech included advanced AI training, a real-time menu sync architecture, and a secure, scalable cloud infrastructure. The results for Sustainnovate were significant, including 40% faster order processing, 60% fewer missed calls, 35% higher order accuracy, and 3x operational scalability.

Sustainnovate