Case Study: Total Server Solutions achieves faster issue detection and custom monitoring for large clients with Zabbix

Total Server Solutions - Customer Case Study

Total Server Solutions, a global web‑hosting and managed IT services provider founded in 2005 and headquartered in Atlanta, needed a Linux‑based, easy‑to‑use monitoring platform that supported custom checks for large clients and offered 24/7 support. Previous tools were Windows‑centric and lacked the flexibility to monitor bespoke solutions, making it hard to meet customer SLAs.

They implemented Zabbix, using its API and turn‑key support to build custom checks and tailored alerts. The migration—now monitoring roughly 150 devices and growing—has sped issue detection, reduced response times, improved performance for major clients and helped maximize uptime while saving implementation time and effort.

Total Server Solutions

Eric Gregory

Marketing Director