Case Study: LINX turns retail data into action with Zabbix

LINX expands retail monitoring across 20+ segments with Zabbix

LINX, a major retail technology company in Latin America, needed to transform its network operations center into a business-focused structure that improved customer experience. The challenge involved migrating their monitoring setup, replacing an inflexible tool, and managing a hybrid cloud environment to enable faster response to incidents.

Partnering with Zabbix and implementation support from Unirede, LINX deployed the Zabbix monitoring platform to create an experience monitoring center called xCenter. The solution provided flexible, comprehensive monitoring of business services and infrastructure. Zabbix enabled strategic gains including faster problem resolution, improved scalability, data-driven sales pitches, and the consolidation of monitoring into a single tool, all while shifting the company culture to a stronger focus on customer success.

LINX