Case Study: ATS Group’s regional telecom provider achieves cost-effective rural broadband monitoring with Zabbix

ATS Group helps a regional telecom provider monitor thousands of rural customers with Zabbix

The customer, ATS Group, is a Zabbix Premium Partner who was assisting a regional telecom provider on a limited budget. This telecom provider faced significant challenges after price hikes from their previous monitoring vendor. They needed to quickly migrate their diverse, non-traditional IT and compliance-critical legacy equipment to a new, cost-effective monitoring solution within one month.

The solution was a complete Zabbix 7.0 implementation, which the ATS Group team architected with the aid of Zabbix's clear documentation. The new Zabbix solution successfully monitored previously challenging areas like door status via custom SNMP traps, predicted weather changes for proactive maintenance, and enabled SLA tracking for remote equipment through a ServiceNow integration. As a result, Zabbix now effectively guarantees rural broadband access over a vast area at a fraction of the previous cost, while meeting strict compliance and reliability requirements.

ATS Group