Case Study: Unilab achieves a multi-city diagnostics patient platform with YuSMP Group

UNILAB launches a multi-city lab patient platform with YuSMP Group and a 2,500-item test catalog

UNILAB, a multi-city diagnostics lab network, faced the challenge of manually handling appointments, calls, and test results across over 40 cities. Their legacy scheduling and accounting systems lacked any customer-facing interface, creating a significant administrative burden. They engaged YuSMP Group to build a unified patient platform that would integrate with these existing systems while adhering to strict US and EU healthcare privacy standards.

YuSMP Group engineered a complete solution comprising native iOS (Swift) and Android (Kotlin) apps, a React web personal cabinet, and a Symfony backend with adapters to the legacy systems. The platform featured a 2,500-item test catalog, appointment booking, digital results delivery via APNs and FCM push pipelines, and an interactive office map. The result was a production-ready platform that automated administrative tasks, scaled across cities, and was built with a compliance posture aligned with GDPR and CCPA from day one, successfully eliminating manual overhead for the operator.

UNILAB