Case Study: Deafnav empowers over 5,500 users with Yump's Auslan-first website redesign

Deafnav empowers 5,500 users with Yump

The customer Deafnav, an organization supporting the deaf and hard of hearing community, faced the challenge of creating a neutral and easy-to-use platform to provide vital information, services, and support. Vendor Yump was engaged to address this need through a comprehensive brand and website transformation.

Yump designed and developed a bilingual Auslan-first website for Deafnav, incorporating live chat, video messaging, and a document translation service. The solution was co-designed with the community to ensure its effectiveness. This resulted in over 5,500 users accessing vital services and the site's Auslan videos receiving over 2,000 views, demonstrating a strong community need for the accessible platform Yump delivered.

Deafnav