Case Study: SCSK Corporation boosts remote workforce security and cuts costs by 94% with Yubico

SCSK secures remote workforce security at a lower cost with the YubiKey

SCSK, a Japan-based IT services provider, needed to rapidly secure a newly distributed remote workforce when the pandemic forced employees—particularly its Customer Support team—out of shared office workstations. Limited IT resources and the fact that mobile-based authentication was either insecure or unavailable for many use cases left SCSK with an expanded attack surface and a pressing requirement for stronger, easy-to-deploy multi-factor authentication (MFA).

SCSK deployed YubiKey 5 NFC hardware security keys using Yubico OTP as a second factor, distributing devices directly to remote agents with simple setup instructions and minimal IT support. The phishing-resistant keys delivered proof of user presence, protected sensitive customer data, accelerated rollout, and cut hardware costs dramatically (YubiKeys cost roughly 1/17th, or 6%, of a corporate smartphone), producing a future-proof, low‑TCO MFA solution for the company.

SCSK Corporation

Takao Yoshida

General Manager, Customer Support Department, Network Security Division