Case Study: RWS achieves phishing-resistant MFA and secure remote access with Yubico

RWS protects their global workforce with YubiKeys

RWS, a global leader in translation and localization that recently grew through acquisitions, found uneven cybersecurity across its merged businesses—some units had no multi-factor authentication (MFA). With client and auditor requirements, rising cyber threats, and a sudden shift to remote work during the pandemic, the company needed a phishing‑resistant MFA solution that would work for thousands of remote and hybrid employees without relying on personal mobile devices.

RWS selected YubiKey 5 NFC hardware tokens and rolled them out globally in a phased program, using office managers for distribution and engaging employees with short instructional videos. Within about three months the company enforced MFA on VPN and Microsoft 365, saw smooth adoption with minimal disruption or complaints, and achieved stronger, phishing‑resistant access that enabled secure remote work.

RWS

Ben Donnelly

Senior Project Manager