Case Study: Maire Tecnimont achieves passwordless authentication and 25% fewer support tickets with Yubico YubiKey 5 NFC

Multinational engineering firm Maire Tecnimont goes passwordless

Maire Tecnimont is a multinational engineering group operating in more than 45 countries that wanted to go passwordless to strengthen security and simplify user experience across its existing IT and physical-access infrastructure. The company needed a single, multi-purpose authentication method compatible with Windows/Active Directory, Office 365, web apps, printers and NFC-enabled lockers, launching a 500-user trial in April 2019 with plans to scale.

The firm deployed YubiKey 5 NFC tokens (PIV/smartcard, FIDO2, NFC) to enable passwordless Windows login, Office 365 access, SSO and physical access, with enrollment and lifecycle processes integrated into Microsoft-native workflows. Results included a 25% reduction in password-related support tickets, improved user experience through one device for all authentication needs, and a cost-effective, standards-based solution positioned for broader rollout.

Maire Tecnimont