Case Study: Michigan Office of Child Support secures statewide access with YubiKey from Yubico

Michigan Office of Child Support secures access for 1,900 workers with Yubico

The Michigan Office of Child Support (OCS) faced a significant cybersecurity challenge in securing access to its critical statewide systems for a diverse user base of over 1,900 state and county workers. With varying IT policies across 83 counties and the threat of phishing attacks, OCS needed a multi-factor authentication (MFA) solution that was both highly secure and user-friendly to protect sensitive child support data without disrupting vital work for families. They partnered with vendor Yubico to address this need.

Yubico implemented its YubiKey hardware security keys, utilizing its enterprise subscription and delivery services for a streamlined rollout. The solution provided strong, phishing-resistant MFA with a simple touch, leading to widespread adoption among county partners. The result was a secure and simplified login process for users working in the field, enabling them to access systems more efficiently. The successful deployment by Yubico has fortified OCS's security posture and is a foundational step towards future single sign-on capabilities.

Michigan Office of Child Support