Case Study: Louis achieves passwordless Point of Sale authentication with Yubico YubiKeys

Louis secures 88 retail stores with Yubico for passwordless POS login

Louis, a major European motorcycle clothing and equipment retailer, faced increasing cyber threats like phishing and ransomware that targeted its point-of-sale systems. The company, represented by Information Security Officer Sascha Neuhaus, needed to enhance security without slowing down employees at the checkout. Their challenge was to implement a fast, passwordless authentication solution that would protect Microsoft 365 and SAP systems while improving the customer experience. Partnering with Yubico, they sought a phishing-resistant multi-factor authentication method to replace vulnerable passwords.

Yubico implemented its Security Key NFC solution, which employees use with HID readers for secure, tap-and-PIN authentication. This provided Louis with a fast, phishing-resistant way for staff to log in, entirely eliminating the need for passwords at the point of sale. The results included a significantly faster purchase experience for customers and streamlined workflows for employees. Yubico's solution also helped Louis meet PCI DSS compliance requirements and laid a foundation for extending passwordless authentication across the entire enterprise.

Louis