Case Study: Google achieves stronger phishing-resistant security and lower IT costs with Yubico YubiKeys

Google reduces support incidents by 92% with Yubico

Google, a global Fortune 50 technology company, faced sophisticated cyber attacks in 2009 that could circumvent traditional security controls. The challenge was a lack of viable two-factor authentication options to prevent these account takeovers and protect confidential information. Google began working with vendor Yubico to find a solution.

Yubico collaborated with Google to co-create a strong, phishing-resistant authentication protocol, which later became the open FIDO U2F standard. The solution implemented was the YubiKey. The results were significant: a near-zero authentication failure rate, a 92% reduction in support incidents, and employee logins that were nearly 50% faster than SMS and four times faster than Google Authenticator. Most importantly, Google has experienced no confirmed account takeovers since deploying the YubiKey at scale for its entire workforce.

Google

Mayank Upadhyay

Director of Security Engineering