Case Study: Global Financial Services Company achieves easy, scalable two‑factor authentication with Yubico

Global Financial Services Company - Customer Case Study

A large, well-known global financial services company (anonymous for security) serving customers through mobile and online channels and a network of thousands of retail, post office, and bank locations faced a security challenge: with hundreds of thousands of money transactions daily, they needed strong, easy-to-use two‑factor authentication that could integrate broadly and support multiple languages and regions.

They implemented YubiKey via a self-service application at retail locations so associates could register and activate a key by a single touch, automatically linking it to the system and requiring touch for all subsequent transactions. The transparent, no-click setup scaled across employees, enabled OTP-based two‑factor protection, and reduced the risk of system compromise, data breaches, and financial loss while delivering one of the simplest registration experiences.