Case Study: Lead Strata Marketing achieves 300% increase in output with Ytel API

Using Ytel API Lead Strata Marketing Saw a 300% Increase in Output with the Same Number of Agents

Lead Strata Marketing, a California-based lead generator for mortgage banks, needed a more flexible outbound lead distribution solution after struggling with slow offshore support and limited configuration from their previous provider, Five9. CEO Jim Creamer moved the company to Ytel and adopted the Ytel API (part of Ytel’s Contact Center) to improve transfers, configuration, and the ability to scale conversion metrics.

Ytel provided dedicated onshore onboarding, an assigned account manager and programmer, and faster issue resolution, enabling consistent lead delivery and better metric tracking. As a result of Ytel’s solution, Lead Strata Marketing achieved a 300% increase in output with the same number of agents, month-over-month growth, and improved revenue scaling.

Lead Strata Marketing

Jim Creamer

Chief Executive Officer