Case Study: Jac Hensen achieves seamless omnichannel commerce with Youwe and Magento 2 Commerce

Jac Hensen boosts omnichannel retail with Youwe and 30% in-store web orders

Jac Hensen, a major men's clothing retailer, sought to take the next step in its online growth and enhance its omnichannel strategy. To achieve this, the company partnered with vendor Youwe to upgrade its eCommerce platform and improve the synergy between its twelve physical stores and its online sales channel.

Youwe implemented a solution using Magento 2 Commerce and integrated it with the Alumio platform to connect the online store to the retailer's custom ERP. This ensured all orders and stock data were always synced and up to date. The results included exceptional customer happiness scores and valuable data insights from the Alumio integration, which supported the company's continued growth without the online channel being at the expense of its brick and mortar stores.

Jac Hensen