Case Study: Massachusetts Collectors and Treasurers Association achieves streamlined member management and invoicing with YourMembership

Small-staff association discovers new efficiencies with all-in-one solution, YourMembership AMS

The Massachusetts Collectors and Treasurers Association (MCTA) — a statewide group supporting treasurers and collectors in 351 communities — faced challenges from high turnover and the need to efficiently manage member data, events, and communications. To streamline operations and reduce manual work, MCTA implemented the all-in-one YourMembership AMS solution from YourMembership.

YourMembership delivered a smooth, supported migration that consolidated disparate systems into one platform, allowing staff to run queries, onboard members, and send 800–900 membership invoices by email with a single click instead of using U.S. mail. The YourMembership integration improved event and invoicing efficiency, increased member self-service (profile updates and group joins), and gave MCTA greater independence and operational speed.

Massachusetts Collectors and Treasurers Association

Beth Whitman

Executive Director