Case Study: Mission: St. Louis achieves 85% efficiency gains with Youreka

Mission: St. Louis cuts administrative time by 85% with Youreka

Mission: St. Louis, a nonprofit organization, faced significant challenges due to its paper-based system for managing its Minor Home Repair program. This inefficient workflow involved manual data entry, which led to errors and long administrative processes. The organization struggled with fragmented data across multiple systems and a lack of real-time information, which hindered collaboration and limited their capacity to serve the community. Field technicians were spending excessive time on paperwork instead of completing repairs for clients.

To address this, the nonprofit implemented Youreka, integrated with Salesforce, to digitize its field operations. The solution provided customizable digital forms on iPads, centralized data management, and enabled real-time collaboration. As a result of working with Youreka, Mission: St. Louis achieved an 85% efficiency breakthrough, slashing administrative time per client from 5-6 hours to just 30-60 minutes. This dramatic improvement allowed them to significantly increase the number of households served and more than double the number of projects completed annually.

Mission: St. Louis