Case Study: Diversey increases sales expansion with Youreka

Diversey - Customer Case Study

Diversey, a global manufacturing company, needed a better way to handle complex field forms and surveys. Its reps were spending too much time on inefficient site visits, relying on manual processes to identify expansion opportunities, and dealing with inconsistent data collection across regions. Diversey used Youreka’s Salesforce-native mobile forms to help standardize and simplify the process.

With Youreka, Diversey deployed configurable templates tailored to the service environment, guided data-capture processes, and a centrally managed form architecture for consistent global reporting. The result was more than 1,000 guided interactions each week, 200 unique form templates live, and 4,300 end users across the globe, helping Diversey improve data quality and support sales expansion.

Diversey