Case Study: Toyota Financial Services achieves 80% employee engagement and career advancement with YourCause

Building Career Pathways through Community Involvement

Toyota Financial Services faced the challenge of building career pathways and sustaining company-wide civic engagement while breaking down silos and developing employees’ leadership skills. To scale and manage its Toyota Team Impact Ambassador program, Toyota Financial Services partnered with YourCause, leveraging YourCause’s CSR and employee engagement platform to organize volunteering, training, and ambassador rotations.

With YourCause’s solution in place, Toyota Financial Services created a structured rotational ambassador program that has driven an 80% employee engagement rate, supported nearly 120 ambassadors since 2010 (65 active today), and resulted in more than 25% of ambassadors receiving promotions; the company has also been named to the Points of Light Civic 50 for four consecutive years. YourCause enabled centralized program management, volunteer coordination, and skills-tracking, delivering measurable gains in engagement and internal career advancement.

Toyota Financial Services