Case Study: Scholastic improves school book club UX with your mum ux

Scholastic improves Schools Book Club UX over 2 testing sessions with your mum

Scholastic, a publisher of children's books and educational materials, engaged your mum to establish a user testing program for their new Schools Book Club website. The challenge was to understand the intended functionality and user experience of the online portal for parents and teachers before and after its full development.

your mum first conducted multi-session testing on an interactive prototype, which was developed quickly and cheaply to identify key design focus areas. In a second phase, they tested the live website, which had incorporated many of the initial recommendations. This process provided Scholastic with continuous, useful insight. your mum was responsible for preparing test scripts, running the sessions, and delivering comprehensive reports with actionable recommendations that Scholastic is now implementing into their program.

Scholastic