Case Study: Harness cuts sales training review time by 75% with Yoodli AI Roleplays

Harness cuts sales training review time by 75% with Yoodli

Harness, a leading software delivery platform, faced a challenge in scaling its sales training effectively. Their Sales Enablement team was spending an excessive amount of time manually reviewing roleplay submissions, which delayed feedback for reps and made the process inefficient. To address this, they partnered with the vendor Yoodli and implemented its AI Roleplays service.

Yoodli's solution provided automated, real-time feedback on sales pitches through custom AI-powered roleplay scenarios. This implementation resulted in a 75% reduction in manual review time for Harness, saving an estimated $94,500 per year per enablement team member. Additionally, rep performance saw a significant boost, with average scores increasing from 75% to 92%, and 96% of reps passed their certification.

Harness