Case Study: Smith's Radiator and Air Conditioning achieves 50+ monthly calls and measurable new-business growth with Yodle

Smith's Radiator and Air Conditioning - Customer Case Study

Smith’s Radiator and Air Conditioning in Macon, GA, owned by Randy Smith, is a long-established auto repair shop that evolved from a full-service gas station into a specialist in heating and air systems. Randy, not very tech-savvy, had relied on print Yellow Pages advertising but began losing calls as customers shifted to mobile searches and needed a better way to reach the right local audience.

Yodle built a desktop and mobile online presence, provided call-tracking with a whisper feature and recordings, and delivered regular reporting and campaign support so Randy could measure and improve inbound calls and staff handling. The results: more than 50 Yodle-generated calls per month, many converting to new business, improved customer handling, and a satisfied owner who calls Yodle a true marketing partner.

Smith's Radiator and Air Conditioning

Randy Smith

Smith's Radiator and Air Conditioning