Case Study: Eternity Laser & Skincare streamlines client management and reduces cancellations with Yocale

Eternity Laser & Skincare Success Story After Using Yocale

Eternity Laser & Skincare, a beauty business in Surrey, BC, struggled with disorganized paper files, notepads, and the time-consuming process of filing and maintaining client records. To solve this, they turned to Yocale and its cloud-based client relationship management (CRM) platform to make their business more accessible and organized.

Yocale helped Eternity Laser & Skincare digitize client files, store notes, documents, appointment history, invoices, and receipts in one place, and manage the business from any device. The results included going 100% digital with paper files, a 90% average client return rate each year, a 10% reduction in cancellations, and a reported 114% total bookings increase with 10% new clients after using Yocale.

Eternity Laser & Skincare

Preet Rehal

Chief Executive Officers