Case Study: St. Augustinus Group improves online accuracy and trust with Yext

St. Augustinus Group getting closer to those who need them

St. Augustinus Group, a healthcare organization, needed to maintain trust by ensuring patients could find accurate contact details online, especially phone numbers, across many platforms. Before working with Yext, duplicate listings and outdated information sometimes led patients to incorrect numbers, making it harder for the group to be found quickly and reliably.

Yext implemented Duplicate Suppression and the Knowledge Graph to centralize and manage St. Augustinus Group’s information, including doctors, departments, opening hours, addresses, and services, then distribute it across 200+ platforms. As a result, St. Augustinus Group achieved a more consistent and correct online presence, reduced duplicate listings, improved findability, and protected its reputation by minimizing incorrect information.

St. Augustinus Group

Christina Jacke

Head of Marketing, Communication and CSR