Case Study: Massage Envy streamlines business information and boosts local engagement with Yext

Massage Envy Manages Brand Information and Streamlines Workflows with Yext

Massage Envy worked with Yext to centralize its business information and digital marketing across nearly 1,200 locations. The challenge was managing review responses, social media, listings, hours, contact details, and service updates by hand across regions, while keeping information consistent for customers and franchisees.

With Yext, Massage Envy used a single platform to manage brand information, website and mobile app content, online booking data, and more, creating a central source of truth. As a result, Massage Envy drove over 36 million clicks to listings, achieved 32% year-over-year growth, and generated more than 10.2 million clicks from local pages, including strong gains in direction, website, and phone call clicks.

Massage Envy

Jeanna Corley

Vice President of Consumer Marketing