Case Study: InstaVolt achieves greater brand visibility and higher review ratings with Yext

InstaVolt Boosts Brand Visibility With Yext

InstaVolt, the EV charging network, needed a better way to manage its reputation at scale and improve brand visibility across 750+ locations. By partnering with Yext and using Yext Reviews, InstaVolt aimed to respond more effectively to customer feedback and make its chargers easier to find online.

Yext helped InstaVolt manage reviews more efficiently, respond to 100% of reviews, and monitor impressions and actions across listings. As a result, InstaVolt saw an 8% year-over-year increase in average star rating, plus higher engagement and spikes in impressions and actions after launching and optimizing locations with Yext.

InstaVolt

Victoria Hutton

Head of Digital Marketing