Case Study: Dnipro-M achieves +1000% ROI with Yespo

Dnipro-M case +1000% ROI Thanks to App Inbox and Personalized Recommendations

Dnipro-M, a Ukrainian construction tool retailer, faced the challenge of improving customer retention and increasing online sales with a limited email database. They partnered with the vendor Yespo to move away from bulk messaging and implement a personalized, omnichannel marketing strategy.

Yespo’s solution involved creating automated, event-triggered workflows across email, web push, Viber, and the App Inbox, all featuring personalized product recommendations. This approach, combined with adding recommendation blocks to their website, led to dramatic results, including a 1000% increase in ROI from their investment in Yespo's platform and significant sales growth across multiple customer engagement scenarios.

Dnipro-M

Lev Ratynskyi

Dnipro-M