Yelp
42 Case Studies
A Yelp Case Study
X-Wray, a hospitality business in Australia, worked with Yelp to increase local discovery and attract the right kind of customers. Manager Jess Miller wanted an easy way to showcase current services, engage directly with patrons, and turn online interest into real visits.
By claiming their Yelp page, adding detailed business info and photos, responding to reviewers, and hosting a Yelp Elite Event, X-Wray boosted visibility and customer traffic. The Elite Event generated strong Yelp feedback, coverage on food blogs, and a noticeable lift across Facebook and Twitter, while ongoing review responses helped sustain engagement and encourage repeat visits.
Jess Miller
Manager