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Case Study: Starbright Floral Design achieves increased visibility and customer engagement with Yelp
A Yelp Case Study
Starbright Floral Design - Customer Case Study
Starbright Floral Design is a New York City florist founded in 1994 by Nic F., who set out to rethink the traditional flower-shop model and stand out in a crowded market. Faced with the need to modernize, attract more customers, and communicate the shop’s care-driven service, Starbright needed greater visibility and a way to manage its online reputation.
Starbright leveraged Yelp by keeping photos up to date, engaging directly with reviewers, and scaling its advertising budget while tracking performance. The result: stronger online presence, plentiful positive reviews that reflect exceptional customer care, and measurable growth from targeted local exposure.
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Starbright Floral Design
Nic F.
Sr. Partner