Yelp
42 Case Studies
A Yelp Case Study
TKB Bakery and Deli, a family-run business in Indio, CA, grew from a small cookie dough side project into a popular bakery and deli, but needed a way to reach new customers and build trust beyond its local market. As their reputation grew through Yelp reviews, the team began paying close attention to their Yelp presence and how customers found them, making Yelp central to their service approach.
Yelp helped amplify TKB Bakery and Deli’s customer-focused business by showcasing its strong reviews and placing it on the Yelp Top 100 Places to Eat list. By managing every part of the experience to earn five-star feedback, TKB Bakery and Deli reached #1 on the 2018 Yelp Top 100 Restaurants list and had finished in the top five for four straight years, demonstrating measurable, sustained impact from its Yelp visibility.
Athena Sippel
TKB Bakery and Deli