Case Study: South Infirmary Victoria University Hospital improves controlled visiting and vaccination scheduling with Yellow Schedule

South Infirmary Victoria University Hospital - Customer Case Study

The South Infirmary Victoria University Hospital (SIVUH) needed a more efficient and organized approach to managing visits for long-stay patients in its trauma orthopaedic wards, while also minimizing the risk of infection transmission. The hospital also faced the enormous logistical challenge of scheduling thousands of COVID-19 vaccination appointments for healthcare workers and high-risk individuals. They turned to Yellow Schedule for a solution.

Yellow Schedule implemented its visiting and vaccination management systems to address these challenges. The solution automated the scheduling of visits and 30,000 vaccine appointments, managed visitor pre-screening, and coordinated communications via text. This resulted in an immediate positive impact, dramatically reducing phone calls to busy wards and leading to an "exceptionally low" DNA rate for vaccinations. Staff at SIVUH described Yellow Schedule as transformational, allowing them to focus on patient care instead of administrative hurdles.

South Infirmary Victoria University Hospital

Breeda Kelly

Assistant Director of Nursing