Case Study: WESTMED Medical Group improves patient experience with YCD Multimedia digital signage

WESTMED Medical Group creates a calmer patient experience with YCD Multimedia across 70+ digital displays

WESTMED Medical Group, a multi-specialty medical practice, sought to improve patient comfort and create a calming, informative atmosphere within its large facility. They engaged vendor YCD Multimedia to strategize and implement a high-quality, scalable digital signage solution to meet these patient care goals.

YCD Multimedia designed a video wall system using over 70 Samsung displays and powered by their Cnario digital signage software. The solution delivered ambient nature content and facility information, which immediately created a more welcoming environment. According to WESTMED's CEO, the project successfully decreased patient anxiety and perceived wait times, leading to an improved overall patient experience.

WESTMED Medical Group