Case Study: Arcaffé achieves 30% higher customer awareness and double-digit sales growth with YCD Multimedia's Cnario Suite

Thanks to Cnario Suite, an Italian-Inspired Café Chain is Now Able to Offer Customers a Fully Immersive, Interactive Experience

Arcaffé, an Italian-inspired café chain, needed a more engaging way to introduce new products and seasonal offers to customers across its locations. YCD Multimedia was brought in to address this challenge using its Cnario Suite digital signage platform to present messages that matched Arcaffé’s brand and enhanced the in-store experience.

YCD Multimedia deployed Cnario Suite to deliver attention-grabbing audio‑visual content, advanced scheduling for time- and season-based promotions, and real-time reporting for campaign optimization. The solution drove measurable impact: customer recall of new product lines rose to 30% (vs. 5% with television), promoted items saw double-digit sales increases, and managers used live reporting to fine-tune campaigns and boost results.

Arcaffé

Michael Azulay

Vice President of Marketing