yayloh
17 Case Studies
A yayloh Case Study
Stand Studio, a modern Swedish fashion brand, faced significant challenges with its international return process, which was entirely manual and dependent on paper forms and pre-printed labels. This was especially difficult for non-EU countries, where manually creating commercial invoices and return labels consumed excessive time for the customer service team and created a poor customer experience. This inefficiency was hindering their international growth.
By implementing the yayloh return management solution, Stand Studio automated its process with a digital return form. yayloh automatically generates return labels and necessary customs invoices, drastically reducing manual work. The results included a 50% reduction in return-related customer service tickets and the ability to process international returns three times faster, enabling seamless expansion into new markets.
Nicki Dar
Ecommerce Coordinator