Case Study: Macade Golf processes international returns 3x faster with yayloh

Macade Golf goes global, seamlessly, with yayloh returns management platform

Macade Golf, a Swedish golf clothing brand, faced a significant challenge in manually processing international returns and customs documentation for its growing base of overseas customers. This cumbersome process was time-consuming for their team and created a poor experience that risked customer loyalty. They turned to the yayloh returns management platform to find a solution.

By implementing yayloh, Macade Golf automated its entire international returns process. The yayloh platform seamlessly generates return labels and customs invoices through its integrations with FedEx and DHL, and it automates refunds via Shopify. This solution allowed the brand to process international returns three times faster, handle each request in under a minute, and retain 30% of revenue by efficiently offering store credit.

Macade Golf

Peder Gulliksson

eCommerce Manager