Case Study: Jigsaw Insurance achieves employee autonomy and saves 1 team leader FTE (~£21–23k/yr) with YAROOMS

Achieving a significant decrease in lost management time

Jigsaw Insurance, a 135-employee UK broker, faced growing friction as it shifted to a hybrid model: managers used error-prone Excel spreadsheets to allocate desks, causing wasted management time and staff dissatisfaction. To modernize their flexible, digital workplace they turned to YAROOMS’ desk booking solution to manage desks, meeting rooms and parking across the Harrogate office.

YAROOMS provided mobile booking, check-in, interactive floor maps and external-user booking, and supported COVID-era capacity limits and distancing. The change moved planning from managers to employees, gave leaders real-time occupancy visibility and workplace analytics, and recovered the equivalent of 1 team-leader FTE—saving Jigsaw roughly £21,000–£23,000 per year.

Jigsaw Insurance