Case Study: Jyve achieves faster onboarding and fewer support tickets with Yardstik

Jyve cuts screening support tickets by 75% with Yardstik

Jyve, a next-generation labor marketplace for on-demand retail workers, faced the challenge of managing high-volume onboarding and ensuring trust at scale. To enhance their background screening, identity verification, and risk management processes, they partnered with vendor Yardstik.

By implementing Yardstik's technology, Jyve achieved significantly faster turnaround times, with 97% of workers screened in under an hour. This improved the worker experience and accelerated their time to earning. Furthermore, the superior usability of Yardstik's platform led to a 75% reduction in background check-related support tickets, greatly improving operational efficiency for Jyve.

Jyve